Technical writing is a vast field that focuses on providing information to users who need assistance to accomplish a defined goal or task.
The technical writing process can be divided into five steps:
- Determine purpose and audience
- Collect information
- Organize and outline information
- Write the first draft
- Revise and edit
- User manuals
- Installation guide
- Quick reference guides
- Proposals
- Annual or quarterly reports
- White papers
- Marketing documents
- Websites
- Training materials
- Simulations
- Online help
- User assistance (FAQs)
- Release Notes
- Reference guides
- Design Specification
- System Manuals
- Project Plan
- Test Plans
- Online Help
- Instructions
- MS Word / Framemaker:-
- Robohelp
- Camtasia / Captivate
- Snagit
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